Emails don’t seem to be responsive

Updated on September 9, 2016 in Restaurant Email Template
2 on August 31, 2016

Hi,

I’m trying to create a nice email and am working on the theem’on email builder. I’ve purchased the template on Themeforest. When I try to look at what it would look like on mobile or tablet it just cuts the whole email but there is nothing responsive going on. I’ve tried exporting and opening in my browser, same problem.

If the template isn’t responsive I’d like to be repaid. If it is but that there is some kind of manipulation to do, please provide me with instructions.

Thanks for your help. Regards,
Fred

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After some research, I’ve noticed it’s responsive on Internet Explorer but not on Chrome. Also, the builder doesn’t provide the options you see in the following image on Internet Explorer (it does on Chrome). So it’s either the responsiveness not working, either the builder…

staff
on September 9, 2016

Our email template are responsive. You can check from the below given link.

https://litmus.com/checklist/emails/public/4b70a52

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